Posted Date : October 02,2018
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : ITES-1490
Government Authority located in Fort Meade, Maryland; USA based organization looking for expert vendor for global center service.
[A] Budget: Looking for proposal
[B] Scope of Service:
Vendor needs to provide global information technology service desk support services is to have a globally accessible service desk available to the agencies and its customers to the government authority located Fort Meade, MD.
- Desk Support on a 24 X 7 a year basis to approximately 2.1M users world-wide and their capabilities to support 207,084 interactions a month, either directly or indirectly based on application service level agreement requirements.
[C] Eligibility:
Onshore (USA Only)
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office premises.
Budget :
Deadline to Submit Proposals: October 16,2018
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : ITES-1490
Government Authority located in Fort Meade, Maryland; USA based organization looking for expert vendor for global center service.
[A] Budget: Looking for proposal
[B] Scope of Service:
Vendor needs to provide global information technology service desk support services is to have a globally accessible service desk available to the agencies and its customers to the government authority located Fort Meade, MD.
- Desk Support on a 24 X 7 a year basis to approximately 2.1M users world-wide and their capabilities to support 207,084 interactions a month, either directly or indirectly based on application service level agreement requirements.
[C] Eligibility:
Onshore (USA Only)
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office premises.
Budget :
Deadline to Submit Proposals: October 16,2018
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$