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CC-0849 - USA (Maryland) - Contact Center Services - Deadline August 15,2016

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Posted Date : July 28,2016
RFP ID: CC-0849
Government Authority located in Maryland; USA based organization looking for expert vendor for contact center services.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Vendor needs to provide contact center services during Monday through Friday from 8:00 AM to 6:00 PM.
(2) Approximate call volume will be 6,700 calls per month.
(3) This bid is set aside for service-disabled veteran-owned small business.
(4) Contract period shall be for one year.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: August 15,2016

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