Posted Date : December 16,2016
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : CC-0924
Government Authority located in Maryland; USA based organization looking expert vendor for customer care and service desk services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide customer care and service desk services during Monday through Friday from 7:30 AM to 7:30 PM.
(2) Call volume will be for phone is 2,900 per month, for tickets are 2,800 per month, for emails are 1,800 per month and for walk-in is 250 per month.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office premises.
Budget :
Deadline to Submit Proposals: January 04,2017
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 9 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : CC-0924
Government Authority located in Maryland; USA based organization looking expert vendor for customer care and service desk services.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide customer care and service desk services during Monday through Friday from 7:30 AM to 7:30 PM.
(2) Call volume will be for phone is 2,900 per month, for tickets are 2,800 per month, for emails are 1,800 per month and for walk-in is 250 per month.
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office premises.
Budget :
Deadline to Submit Proposals: January 04,2017
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 9 US$